Shipping Policy

Shipping Policy

This shipping policy details the shipping services offered to customers of the decorative and handcrafted goods store operated by Atelier Boheme.

1. Shipping Process:

Ordered items are processed and prepared within 72 hours on business days.
The preparation process for your shipment generally takes 1-3 business days.

2. Delivery Time:

Depending on the shipping company and your delivery address, the delivery time for your items can vary between 7 and 15 business days.
For international deliveries, this time may be longer depending on the destination country and region.

3. Order Tracking:

When your order is shipped, you will be provided with a tracking number. You can use this number to track the status of your shipment.

4. Address Information:

Please ensure that you provide an accurate and complete shipping address when placing your order. Atelier Boheme is not responsible for incorrect or incomplete address information.

5. Damaged or Missing Items:

If you detect any damage or missing items in the shipment, it is important to have the carrier file a report before accepting the delivery. Otherwise, we will not be responsible for any damaged or missing items.

6. Returns and Exchanges:

For returns or exchanges, please review the "Return Policy" section.

This shipping policy aims to provide our customers with clear information regarding the preparation and delivery of their orders. For more information or questions, please contact us.

Thank you.

Atelier Boheme